I work primarily at the intersection of data privacy (GDPR, CCPA, etc.) and customer experience (CX). Sounds as appealing as watching moss grow, and it often is. My mission is to make it engaging and even funny. Here's a sample in screenplay format, "What can the marshmallow test tell us about trust-based CX?" https://contentadvisory.net/marshmallow-test-and-cx/

To all the kind people who have followed me on toots.community -- I discovered that I created a previous M account and will be using that one: @tim_walters

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