Every time I visit the Washington Post they ask me to re-subscribe. I don't think I've ever seen a subscription offer where the annual rate is *more* expensive than the monthly one. How dumb are they?
(Also: fuck 'em, I wouldn't resubscribe for $1/year until Bezos sells.)
@shanselman I'm in the same boat. I used the chat feature to initiate a replacement, and it took 10 minutes back and forth for the person to realize they had to send me to another department.
The second person knew of the yellow bar issue, said it would take some time to replenish stock, added me to a list, said to keep using the one I have, and I will be contacted when the replacement is ready along with the shipping label to return the damaged one.
I did not get a confirmation, so I will wait a few weeks and see how it goes.
John Gruber