Public Management & Governance

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Institute for Public Management & Governance,
at the Vienna University of Economics and Business

#PublicManagement
#PublicAdminstration
#PublicGovernance

With our article, we (hope to) contribute to this important debate by:
- investigating whether the perceived ethicalness of police actions changes when a police officer follows or dismisses advice from an AI-driven service robot.
- assessing whether police violence is perceived as more ethical when it follows AI advice to arrest a passerby (regardless the real background of the passerby).
- building on neutralization theory we hypothesize and test how blame-shifting is applied. Neutralization theory describes various cognitive techniques that individuals use to justify unethical behavior.

🔗 Read the full #openaccess article t: https://doi.org/10.1080/14719037.2023.2269203

- In a representative survey experiment, we found that individuals consider police violence more ethical when the victim has a confirmed criminal background.
- Police violence against a person who is not a criminal is neutralized when the decision was taken following the advice of a robot.
- Police violence against a passerby is neutralized through the cognitive neutralization techniques: ‘denial of victim’ and ‘denial of injury.’

🔗 Read the full #openaccess article to dive deeper into our research: https://doi.org/10.1080/14719037.2023.2269203

Do people consider a violent police arrest more ethical under some circumstances?

https://doi.org/10.1080/14719037.2023.2269203

💪 Where do people learn Civil Courage? 💪

https://doi.org/10.3102/0013189X211044159

This is the answer that you get when you ask 2046 Germans

We learn civil courage
1. at #home and/or from #family
2. through #volunteering
3. in #extracurricular activities
4. in #school
5. in professional organizations
6. from #friends
7. in #YouthMovements

**Ethics of robotized public services: The role of robot design and its actions.**

https://doi.org/10.1016/j.giq.2022.101683

Robotized public services are often given a human-like design to make processes more familiar for citizens.

This raises the question whether a human-like design affects the ethicalness evaluation of a robot's actions."

We find that a more human-like robot design draws more visual attention than a robot with a less human-like design

#PublicAdministration #Robots