Deko Games@dekogames I've purchased some of your products from https://dekogames.com/ and have not received them. I have heard from others on trainsim.com that they haven't received their purchases either. Please resolve this and get back to us!
@KingPoridge
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@dekogames Perfect thank you! I certainly haven't been patient but I appreciate the response :) I'll go ahead and buy the BNSF pack later today, thank you!
@dekogames And apologies again for the many replies, just a bit frazzled to finally be hearing from you...you aren't the only vendor I got "stiffed" by and I weep for any other new folks to open rails... you're recommended by name on the open rails website please for the sake of that project sell your stuff! It looks fantastic!
I bought the UP mainline power and want to get the BNSF too if I can be confident I'll get it
@KingPoridge Hi, sorry to hear you didn’t receive your order, and apologize you had difficulty contacting me. When did you make your purchase? Once processed an email with installation key codes is automatically sent by email. Could you please check if it may be in your spam folder. If not, I will generate new key codes for you.
@dekogames Try to see if you can contact yourself through your "contact me" form, I don't think it's working. Please get in touch with me I reached out to your business email.
@dekogames and my apoologies, I purchased on Oct 8th - I would like to buy more from you but I don't know how to do it, please fix your website I'm not the only one! Try a test purchase!
@dekogames Hi! I've emailed you as well and used your form online so if you're not seeing those messages there is a technical issue on your end! All I have received is the automatic invoice from paypal
@dekogames I've purchased some of your products from https://dekogames.com/ and have not received them. I have heard from others on trainsim.com that they haven't received their purchases either. Please resolve this and get back to us!