KingPoridge@dekogames I've purchased some of your products from https://dekogames.com/ and have not received them. I have heard from others on trainsim.com that they haven't received their purchases either. Please resolve this and get back to us!
Deko Games@KingPoridge Hi, sorry to hear you didn’t receive your order, and apologize you had difficulty contacting me. When did you make your purchase? Once processed an email with installation key codes is automatically sent by email. Could you please check if it may be in your spam folder. If not, I will generate new key codes for you.
@dekogames And apologies again for the many replies, just a bit frazzled to finally be hearing from you...you aren't the only vendor I got "stiffed" by and I weep for any other new folks to open rails... you're recommended by name on the open rails website please for the sake of that project sell your stuff! It looks fantastic!
I bought the UP mainline power and want to get the BNSF too if I can be confident I'll get it
@KingPoridge Hello, I just sent you the UP Mainline download link, please let me know if you haven't received it — you can contact [email protected] directly.
What I believe happened is, your email address has a character in it that is rejected by our website as an invalid address.
Thanks for your patience, I hope you enjoy the set!
@dekogames Perfect thank you! I certainly haven't been patient but I appreciate the response :) I'll go ahead and buy the BNSF pack later today, thank you!
@KingPoridge Glad to hear that it worked! Please check your email one more time. 😊