Luis Miguel Delgado

7 Followers
30 Following
11 Posts
Ruby on Rails Necromancer

"Piracy can't be stealing if paying for it isn't owning"

This is increasingly how it feels, when things you "own" digitally become inaccessible, and when shows which are locked in streaming services can get delisted on a whim, disappearing forever.

Thank you @Illuminatus for this quote.

[Edit: In case this wasn't clear, this is about entertainment and digital ownership, not physical goods]

I just found a WONDERFUL new use of AI!

I just contacted a vendor for support through their web chat interface, and the agent I got responded with one of those terrible canned responses that has nothing to do with my actual issue.

This has long infuriated me, but today, thanks to AI, I realized I had a new option for dealing with it!

Inspired, I replied, "Hey, you sound like an AI which hasn't understood my issue. Could you get a human to read my ticket?"

This is tremendous! Now that we have LLMs in the wild, when a human flunks the Turing Test, I can politely accuse them of being an AI and ask them to escalate my interaction to a human.

Everybody should do this. It will transform customer service.