Your marketing team generates leads. Your sales team says they are low quality. Your service team has no context when tickets come in.
Three teams. One CRM. Zero alignment.
Here is why most HubSpot implementations look unified on paper but operate in silos in practice.
#HubSpot #RevOps #MarketingOps #CRM
The problem is not HubSpot. The problem is how most companies implement it.
Marketing owns Marketing Hub. Sales owns Sales Hub. Service might use Service Hub for ticketing.
The connection between these hubs exists in theory. But not in practice.
What you get is a collection of good tools rather than a connected customer operation.