If you ever want to find out how much software is just crap, try having a hyphenated last name.
(If you're wondering, this is the last name I was born with. I seriously considered dropping half of it when I changed my first name, but I decided that having a globally unique name was just too useful to give up.)
@beccadax I’m… I’m so sorry, B-e-c-c-a
@beccadax What happens if you use an em-dash instead of a hyphen
@slava It'd probably take down the entire Mastercard payment network.

@beccadax @slava

Oh good grief… if she did that, then I’d have to come to terms with her being an LLM for the four years I’ve been dating her…

@beccadax @slava I saw this and had to laugh because years ago I helped troubleshoot a problem with card transactions breaking at a credit union and it turned out to be a ā€œtypographic apostropheā€ being sent in a merchant name. Non-ASCII character and some old systems really couldn’t deal with it. We were on the processor side of this in the transaction chain and when we figured out what was going on, we were left to wonder how many (what we thought were) ā€˜simple declines’ were actually punctuation and accent marks in cardholder and merchant names over the years. To make it more convoluted, we weren’t even the party putting the merchant name in the message, it was done by someone upstream of us.
@Lemniscate @slava The original post was prompted by a website just clearing a credit card info form with no explanation when I tried to submit it because there was a hyphen in my name.
@beccadax @slava Oh boy, I’m sorry. I haven’t been in the payments industry for a bit, but depressing to hear those sorts of issues are STILL happening. Particularly with no decent error messages.
LBT: Or more than one middle name.
@beccadax I knew someone who left a job in part because his health insurance got cancelled every month because the software didn't know what to do with the apostrophe (an O' name).
@beccadax
It feels like all I did in my 20s was write name and address parsers.
@beccadax The "è" in my last name frequently breaks software and sometimes it does matter like that time I was flying through America and Europe and they freaked because my name wasn't the same as on my passport 🫠🫠🫠
@beccadax Story of my life. It's half the reason I took on a pen name for writing – couldn't use many online submission portals.
@beccadax I have a hyphenated first name, my life includes hilarious events like having the state of Washington arbitrarily change my name for me, because the digital records they used to print a certified copy of my birth certificate didn't support dashes, so it was silently dropped instead.
@beccadax Having a middle initial instead of a middle name also works splendidly for this.
@cczona yeah, I sorta kinda gave myself one of those, RIP me