Becca Royal-GordonIf you ever want to find out how much software is just crap, try having a hyphenated last name.
Slava Pestov@beccadax What happens if you use an em-dash instead of a hyphen
@slava It'd probably take down the entire Mastercard payment network.
Lemniscate@beccadax @slava I saw this and had to laugh because years ago I helped troubleshoot a problem with card transactions breaking at a credit union and it turned out to be a “typographic apostrophe” being sent in a merchant name. Non-ASCII character and some old systems really couldn’t deal with it. We were on the processor side of this in the transaction chain and when we figured out what was going on, we were left to wonder how many (what we thought were) ‘simple declines’ were actually punctuation and accent marks in cardholder and merchant names over the years. To make it more convoluted, we weren’t even the party putting the merchant name in the message, it was done by someone upstream of us.
@Lemniscate @slava The original post was prompted by a website just clearing a credit card info form with no explanation when I tried to submit it because there was a hyphen in my name.