The Guardian: Starbucks Korea to temporarily shut all stores for history lesson after bungled coffee promotion

"...The Gwangju massacre is a painful memory for many. Over 10 violent days, paratroopers crushed pro-democracy protests against military strongman Chun Doo-hwan. Victims’ groups say hundreds were killed.

Starbucks branded the date of its promotion “Tank Day”. It also featured the slogan “thwack on the desk”, evoking a notorious police explanation for the 1987 torture death of student activist Park Jong-chul. Authorities falsely claimed he had died after an officer “hit the desk with a thwack” during questioning.

Marketers chose the “thwack” slogan after consulting an AI tool for suggestions, Shinsegae Group said...."

https://www.theguardian.com/world/2026/jun/16/starbucks-korea-shut-all-stores-tank-day-promotion

#starbucks #AI #fiasco #korea

Starbucks Korea to temporarily shut all stores for history lesson after bungled coffee promotion

The closures, so employees can watch a recorded lecture, will cost the company an estimated 2.1bn won ($1.4m) in sales

The Guardian

@ai6yr

"Chung issued a written apology, and also apologised in a televised press conference where he bowed three times."

Well three is better than but I got to say I was expecting at least four and a half.

@ai6yr

I will say this though: I previously thought that there were no real use cases for LLMs. However, the LLM in this case got the CEO fired pretty quickly, so perhaps I've been selling them short.