AIntelligenceHub
Salesforce is acquiring Fin for $3.6B, the largest agentic CX deal to date. The strategic read: Salesforce is moving from copilots to autonomous customer service agents that resolve tickets end to end. https://go.aintelligencehub.com/ma-salesforcefin36b #AI #Salesforce #CustomerService #AgenticAI
Salesforce is buying Fin for $3.6B to lead agentic customer service

Salesforce is paying $3.6B for Fin, the AI customer service company that began as Intercom's support agent. It is the largest agentic CX deal so far.

Jun 15 at 11:10pmpostiz