The traditional philosophy of work and management looks at laws (of physics, systems, engineering, ...) to find control, the ability to predict, find certainty.
When the crushing wave won't break, or the spring thunderstorm won't arrive at the predicted time, the traditional philosophy of work and management places moral judgment and blames human error.
It cannot fathom laws that bring coherence without control and certainty.
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The new but forgotten philosophy of work and management instead acknowledges that
- We influence everything, but cannot control everything
- We can create certainty on top of uncertain foundations, but not always with predictability
- We can be accountable, not for what we cannot control or for mistakes we cannot prevent, but we can commit to restoring
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- We can let go of entrenched beliefs, welcome surprise, treasure the unexpected, replace moral judgment with real scientific curiosity to learn and adapt
- We have to wait for the moment of the actual interaction, at times, to know in which direction the reality unfolds
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The new and forgotten philosophy of work and management holds that while we can accurately predict the position of a planet in the sky 400 years from now and send rockets to the moon, we cannot always predict whether and when a certain project will be completed or if it is feasible at all.
But we can find out by starting the work, and by doing it, we can find out what else needs to be done.
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With the new philosophy,
... we get to know how to make and keep customer promises during times of uncertainty and change
... we get to understand that we cannot always choose the promises, but we can choose the direction of our exploration in search of the answers we need
... we can get out of it the best of what is possible, with the time, people, resources, experience, and knowledge available, or that we can acquire
=> https://leanpub.com/theforgottennewphilosophyofworkmanagementleadership/
Luca Minudel
wouterla