Mayo Clinic is using AI to listen to emergency room visits. Spoke to someone who recently took their elderly parent to hospital. Only later saw the disclosure on the wall: everything recorded so AI could take notes. It's opt-out, not opt-in, if you even see the notice https://www.404media.co/mayo-clinic-is-using-ai-to-listen-to-emergency-room-visits/
Mayo Clinic is Using AI to Listen to Emergency Room Visits

Mayo Clinic's "Ambient Listening" has been around for a couple of years, but clearly not all patients know their interactions with nurses are being passively recorded and processed by AI.

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@josephcox A non-trivial number of ER patients are physically unable to consent to anything. It's possible they decided the net benefit of having their nurses focus on the emergency rather than the notes overrode the concerns about privacy or accuracy. I'm not saying I agree with that analysis or that labor "savings" weren't part of it, but it's possible that was the thinking. I've been involved in trying to place IT infrastructure into Mayo before, and to say they overanalyze things in their GRC processes is an understatement.

@josephcox "Ambient listening" is a sloppy euphemism for "this room is bugged".

Two years ago at an annual exam at a university clinic, the physician asked if I was OK with AI transcribing our conversation. This year, when I asked about it, he said "It's gone. We all hated it." So, points to them.

@josephcox fucking creepy AF
@josephcox Gotta love GDPR! This kind of thing would be required to be opt-in in the EU!