Nirav Patel:
Now let's talk about something a little different. One of the things we look for, when we are deciding which product categories we will build next, is seeing what you are most frustrated with. We know there are a lot of categories in consumer electronics that don't work the way you want them to. Products that you have to use every day but you don't actually like using. There's one product we keep hearing about that stands out above all of the others. Anyone know what it is?
...

