Overnight I got an email from #Etsy saying I hadn't put enough postage on an order I shipped and that I was being charged an additional $5.57
Small problem - I haven't sold anything on Etsy for almost 5 years
A 'support agent' eventually shared this -
Thank you so much for holding It appears this is a general issue cause by USPS affecting multiple sellers and our team was already notified about the issue to prioritize fixes. We're documenting this for each individual case reported ...
and once our team has already resolved this you'll be contacted back to resolve the unexpected charges applied to your Shop balance you're currently seeing
This has affected a large portion of our sellers just like you and we apologize for the concern this has caused youHi there,
Our engineers are actively investigating these shipping adjustment charges. I've attached the details from your case to the ongoing investigation to ensure they have everything they need to resolve this quickly.
@Viss yeah, the second email came thru late this afternoon for me. You’re right it’s a bug, but an extra annoying one when you haven’t even had a seller account in years
InarticulateQuilter
AnneArchy Anne
Lisa 🦔 [Copy Moon Joy]
Viss