People try their best, this is an aimless grumble.
See when well meaning Multiple Sclerosis groups email with a “We’d love your opinion on Y” and they give absolutely no reminders as to how you may have known about or signed up to Y in the first place. My goodness it’s a lot.
Thanks for the reminder that my memory is shot and the homework to validate who you are before I do the thing you wanted me to do.
Especially when they have vague, easy to forget names!