I have been using email for 40 years. It used to work.

As an (independent) academic researcher, I need to contact new people, primarily in universities, to ask questions.

I refuse to use Google, Microsoft or the other American IT giants.

But they are increasingly preventing refuseniks from sending email at all.

I know what RFC, DNS, MX, SPF and DMARC mean. My email goes through small British companies with intelligent, friendly and helpful staff.

mxtoolbox.com says that I must have DMARC to send email to M$. So I set it up. I now get a dozen copies of the same report from G or M$ for each email that I send out.

They show that my email gets to G and M$ sites, but then it is marked as spam.

The stupid senior management of numerous universities has surrendered their staff email to M$.

Web searches and AIs preach about spam. I don't send spam - I want to contact my colleagues.

Rumour has it that previously unknown senders are treated with suspicion and their emails are sent to spam. In other words, it is impossible to **initiate** communication with someone.

Let's be blunt about this. They are a mafia that is enforcing an **oligopoly**. It's got nothing to do with reducing spam --- I have no doubt that they let through emails from "trusted partners", ie companies that bribe them enough to send their spam.

The result of this is that it will only be possible to send emails by paying M$ to do it, and then it will only be allowed to express "approved" opinions.

What can we do about this?

At the very least, those of you with senior positions in universities can tell your management to revert to competent standards-based email systems hosted on Linux systems.

@Paul_Taylor I run a self hosted mail server. It's kinda hard to get right, but the requirements seem absolutely reasonable and you can fulfil them.
I don't really see them abusing their market power there ... just yet. (I think they are just waiting for email to die the natural death)
@helge @Paul_Taylor no, they're actively taking steps to strangle it. we fulfil the requirements but none of our mail gets through because we aren't big enough to register any reputation in their system.
@atax1a @Paul_Taylor That seems weird, I didn't have issues so far. If the DNS is setup right, trust is essentially granted?
@helge @Paul_Taylor the number of times we have to call people on the phone to tell them to fish our message out of their spam box begs to differ
@atax1a @Paul_Taylor I test that extensively and have no issues for far. If DKIM is not setup properly, you run into this.

@helge @atax1a @Paul_Taylor not necessarily. where do you host your mailserver? because reputation of your ip _and_ neighbouring ips are taken into account.

i'd agree that the published requirements like dkim, dmarc, etc are good actually, but there is more filtering happening beyond that :-c

@malte @helge @atax1a @Paul_Taylor

I can live in a beautiful IP neighborhood and keep mine immaculate but a) it takes years to scrub the filth and grime left by the previous tenant, and b) I can't control the dirty deeds going on inside my neighbor's IP, yet I am judged by both. 🤬

@juliewebgirl @helge @atax1a @Paul_Taylor 100%

i hate that the big providers can afford to be lazy enough to judge whole ip-ranges without actually looking what a particular ip is doing, and i only asked because maybe helge is lucky for having a good one 🤷‍♀️

@juliewebgirl @helge @atax1a @Paul_Taylor mild tangent: telekom's mailserver-admins are actually quite accommodating regarding allowlisting single ips. you just have to write them an email, and i guess if you sound vaguely human they just do it ¯\_(ツ)_/¯