A blind person should be able to file a business independently.
Today, something that should have taken about 20 minutes took more than 2.5 hours because the website was hard to use with a screen reader.
What stood out most to me was how ordinary the task was. Filing a business is a basic workflow, and it still broke down in ways that made it much harder than it should have been.
I wrote more about it here:
https://taylorarndt.substack.com/p/filing-a-business-should-not-be-this
#Accessibility #DigitalAccessibility #A11y #UX #WebAccessibility
Filing a Business Should Not Be This Hard

It’s Thursday afternoon.

Taylor’s Substack
@tayarndt It's ridiculous that it took 2 hours. I hope there's a way to fix this.
@NicksWorld @tayarndt It's normal. We have come some distance over the past few years. Twenty or so years ago, it was simply impossible to do these things. Now, it's usually possible, but seriously difficult. There are things which are still impossible, and things which are easy, but the vast majority of the time, everything takes hours but can be managed in the end.