CharlesW23h ago

John Deere to pay $99M in right-to-repair settlement

https://www.thedrive.com/news/john-deere-to-pay-99-million-in-monumental-right-to-repair-settlement

John Deere to Pay $99 Million in Monumental Right-to-Repair Settlement

The ag manufacturing giant will also make digital diagnostic, maintenance, and repair tools available to third parties for 10 years.

The Drive
Show threadcausality021h ago
One of the most user-hostile companies on earth. My John Deere lawnmower came with a fuel gauge that runs off a CR2032 that's embedded in epoxy. The battery runs out of charge in about six months and the gauge stops working. If you saw the gauge open and replace the battery it doesn't start working again. If you disconnect the gauge the lawnmower won't start. Replacement gauges are $60.
Show threadelAhmo21h ago
Don’t buy their stuff then.
Show threadsnowe201021h ago
Don’t comment if you don’t want to actually contribute. How are people supposed to know these things before buying the equipment. What if they’re the only provider in their region? There’s a billion reasons why your comment doesn’t contribute.
Show threadlaughing_man
"Don't buy their stuff" is exactly the right answer. You need to do your research before you buy big ticket items. It may not be true in every sector, but Deere has plenty of competition.
Apr 8 at 10:34pmWeb
Show threadenaaem20h ago
How can you do research without victims complaining?
Show threadlaughing_man19h ago
Why wouldn't victims complain?
Show threadOKRainbowKid19h ago
Because when they do, they receive snide remarks like "just don't buy their stuff then".
Show threadalpaca12819h ago
Do you seriously expect other companies not following suit? People need lawnmowers, so this can quickly turn into the same situation we have with the inkjet printer market.
Show threadlaughing_man19h ago
Yes, I expect that. Low sales will concentrate the mind.