Ashish Varghese ThomasAI is being added to almost every SaaS product.
But it’s not always making them better.
A lot of interactions now feel more generic—less context, less nuance.
Feels like we’re optimizing for efficiency at the cost of real user experience.
I explored this idea here:
https://ashishvarghesethomas.wordpress.com/2026/04/04/b2b-saas-and-ai-why-technology-should-amplify-human-connection/
Has AI improved products for you—or made them feel more distant?
sevetech