@pnystrom @stewf
And all that ticket machinery costs money, all those ticket enforcement people cost money, all the extra monitoring and security on the ticket gates/machines cost money, the app or smart card or paper for tickets all cost money
All of that cash could be used for power washing, or accessibility ramps and clean toilets, or replacing those fucking twitching strobe-mode overhead lights, or having staff to help little old ladies off the train, or getting the timetable screens actually showing where/when the train is supposed to show up, or for some nice gardening/furniture/painting/art around the place so the station doesn't look/smell like a concrete storm drain under a freeway
You know, the little touches