This may be fun.

Some may recall my battle with #NHS who refused to update my email address as only 6 characters. I sold the domain I was using and raised with ICO where literally someone else was getting notices about appointments and medications. ICO said NHS has “correct email address” (a lie). I even took to parliamentary ombudsman who said ICO did nothing wrong (another lie). #GDPR right to correct personal data is clearly ignored when it is the NHS!

I had given up. But …

Last year NHS login says that my email on NHS login is not the same as doctor’s surgery and would I like to update it. Oooh. I said no, and told my doctor’s surgery to update to my usual short address.

Now they have done again and I have said yes.

They say they have saved my details.

This could be fun.

I am hoping that this time is different on basis…

- they asked me to update my details
- they suggested that short email address
- they stated they have updated my details

I really cannot see that they can claim #GDPR does not apply yet again.

The last “accepted" (as evidenced by screenshot) email address is the short one. ICO cannot claim a different one is “correct”.

@revk My husband kept getting NHS phonecalls to remind him to attend someone else's hospital appointments. It took us months of repeated contact by phone & email to finally stop them. We were worried about the patient, especially because it was a cardiac department involved.