Denis 3d ago
Adron 🤘🏻

Ok, I'm going to rant for a moment.

If you're setting up calls and sending an AI "person" to talk to me on the phone there are very few ways you don't get black listed/blocking/refusing business by me immediately. EVERYBODY else should start doing this too, it is unacceptable.

All of these are based on really basic rules of honorable human interactions: don't lie, don't deceive, and be kind, don't assume what other's are from or dealing with.

1. 🧵 1/6

Apr 2 at 5:56pmWeb
Show threadAdron 🤘🏻4d ago
Do NOT have an AI call me about things and lie about it being an AI. You'll never hear form me again. This should be illegal and I'm sure it technically is if not outright. There might not be precedence but I'm betting there will be eventually.
2. Do NOT have an AI call me, even if it will admit it is an AI (at least 1 point for honesty I guess) if you could just send me an email or a basic check list of things you need to ask me. 🧵 2/6
Show threadAdron 🤘🏻4d ago
Especially in higher knowledge fields, this might work in some spaces, but I'm not going to have a verbal conversation with an AI about work I've done that has lots of nuance, specifics, details, and details it has no way to deal with. If you want to talk about it, a human should be talking to me about it. Otherwise just send an email or text message if you still want to be moderately annoying about it.
3. 🧵 3/6
Show threadAdron 🤘🏻4d ago
If you think you need to or MUST inject at AI call into a process like this, your process is likely SEVERELY broken already and you need other fixes before you start screwing it up more with a voice based AI call in the middle. Any type of *voice* interaction should be a secondary or tertiary method of interaction with other humans. 🧵 4/6
Show threadAdron 🤘🏻4d ago

Remember, when you inject an AI bot or AI audio/verbal process into the mix you're DEHUMANIZING the process, decreasing by default the customer service aspect, removing the personal human element of your service, and overall breaking at least several of the previously stated rules of interaction - if not ALL of them.

Feel free to agree or disagree, but for the companies that have done this to me so far, you've lost me - likely forever. 🧵 5/6

Show threadAdron 🤘🏻4d ago
The differentiator you'll have to have to break out of the no no list is gonna have to be HUGE. 🧵 6/6
Show threadNMYCMBTNT4d ago

@adron "Don't lie, don't deceive." - exactly!
But apparently that's too much to ask already.

Reminds me of https://sirus-official.bandcamp.com/track/exotic-code ... "maybe we have a bad connection, I'm sorry about that"

Exotic Code, by SIRUS

from the album Apocrypha

SIRUS
Show threadTom 4d ago
@adron I agree! Sending an AI agent to call me and waste my time is simply outrageous.
Show threadAlex@rtnVFRmedia Suffolk UK4d ago
@thomas @adron who in the hell is doing this, and from which companies/fields/countries? Such a practice is pretty much illegal here (UK) without getting consent first..