๐Ÿ’ก ๐–๐ก๐š๐ญ ๐ข๐ฌ ๐—ฆ๐—ฎ๐˜๐—ถ๐˜€๐—ณ๐—ฎ๐—ฐ๐˜๐—ผ๐—ฟ๐˜† ๐—จ๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ?

- A concept introduced by Sumantra Ghoshal, Professor of Strategic and International Management at the London Business School, in the late 1990s.

- It happens when an organization tolerates performance that is deemed โ€œsatisfactoryโ€ but which is lower than what the organization is capable of delivering.

- When capability exceeds ambition, the organizationโ€™s culture begins to deteriorate:
โŒ Initiatives are dismissed as unnecessary risks

โŒ People avoid making decisions because doing so exposes them
โŒ Compliance and fear replace enthusiasm and passion

๐Ÿ“‰ Eventually, the organization stagnates.

#SatisfactoryUnderperformance #Culture #OrganizationalCulture #Excellence #BusinessExcellence #BEX