Incredible post. His sister is at university, her dissertation is in Google Docs - all locked out.
@adamndsmith If the #bofh (this is: Bastard Operator from Hell) stories told us one thing since the 80s: If your data is residing on the computer of someone else (be it controlled by an slightly evil sysop or an slightly more evil corporation) bad things can happen.

Its sad that this lesson has to be learned again and again...
@derralf @adamndsmith
Our guru on offshore oil & gas platforms for all things computerwise advised us 30 years ago that emails were as secure as a postcard.