Here's a nice little walkthrough for when you should call the cops:

Severe Injury/medical emergency -> No, you should call an ambulance.

Car Crash -> Fire department and ambulance

Mental Health Crisis -> Community healthcare network. 211 in most communities, or find a local community group dedicated to that care

Fender Bender -> Get yourself to a collision centre. They don't give a shit.

Crimes -> You can try the non-emergency line, but they're not gonna show up or even call back. Enjoy being on hold for 3 hours.

Someone who's an active danger to the public -> That is the cop.

There's no reason to call the cops, or for them to exist in the first place.

@mayintoronto Folk call 911 in most of those situations and the operator determines who gets sent.

Often times with health emergencies, fire department and ambulance are deployed, with fire truck responding the quickest. At least in my experience.

I do think the 911 operators need to be better educated with regards to alerting cops, as most folk facing an emergency know 911.

@CStamp There's a massive education campaign in Toronto right now getting people to call 211 for mental health and social supports instead of 911. It's been really nice to see those posters.
@CStamp but also if you call 911, they ask you if you need fire, ambulance or police first. (idk if that's changed recently, but I've had that a couple times calling for an ambulance.)

@mayintoronto In Winnipeg if you call 911 for a medical emergency, they dispatch a......

fire truck with a full crew of firefighters and one paramedic.

And then later an ambulance. Maybe.

It's like "Yeah, yeah, chest pain. But don't you think you might also be on fire? We'll send a fire truck just in case, ok? Yep, sending a fire truck right now...."

@CStamp

@Plumbert @mayintoronto @CStamp

I don't know specifically for Winnipeg but in a lot of places fire trucks are city employees while ambulances work for private companies that are contracted to the city...so fire truck paramedics respond faster and have no incentive to (for example) take you to a hospital that's further away because they get paid better there.

@deirdrebeth

That sounds terrible, but is not the root cause here. Both paramedics and firefighters work for the same city department. Having firetrucks respond first goes back to when they reported to different city departments (still the same city, though) and had a budgetary pissing match which the fire service won. There is zero reason for this to still be the case (if there ever was). (Also public health care system, so transport to closest/best hospital.)

@mayintoronto @CStamp

@Plumbert @mayintoronto @CStamp

Well that's something at least. Municipal pissing matches frequently don't end in wins for the residents 🫤

@deirdrebeth @Plumbert @mayintoronto This is interesting, and, yeah, fire trucks responding. Apparently when Drake's bodyguard was shot, it took 30 minutes for an ambulance to arrive. That is a very ritzy neighbourhood, I would've expected quicker response. When I called 911 in the east end of the city, the firetruck was there within 5 minutes and the ambulance was about 5-10 minutes after that.

https://www.thecanadianpressnews.ca/entertainment/drake-lawsuit-includes-new-details-about-shooting-outside-his-toronto-home/article_c1ca913e-a1fc-554f-885d-b021ebfaddba.html