OMG Francis plumbing is now using an AI on their phone system. He's infuriating as hell.

#Ottawa #NoAI

@Dianora I just mash 0 or random buttons until it gives up and gives me an operator.

Some voice phone systems also have special frustration redirects if you start swearing at it. That’s fun.

@berdandy We more or less tried that. "All our agents are busy, if you are returned to me (the AI voice) leave a message and we'll get back to you." We did that and it started from the top with its spiel so we hung up. Going to find someone else.