Cory DoctorowToday's threads (a thread)
Inside: Understaffing as a form of enshittification; and more!
Archived at: https://pluralistic.net/2026/03/23/nobodys-home/
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Zanne@pluralistic omg.. I went to CVS this past weekend and the cashier was running two screens where the customer had to look up their account to get their medicine. The touch screen was horrible so it took a lot of effort to use. The cashier was taking over half the time. It was completely inefficient and made us all cranky. This was in my local target which has become completely useless. Who is running these companies? #enshittification 10000%
BandersnatchI refuse to use self-checkout for any reason & have literally left a full cart at the front of the store when no other options are available.
Waste my time & I will waste even more of your money.
Carolyn@Bandersnatch @zannesan @pluralistic High five. Me, too. Once I went to a store that had converted to self checkouts since last I visited and I just looked at the one person who was there to oversee things and asked if there was a person with a checkout who could process me, she took me over to a what seemed the one remaining checkout counter to check me out, and I haven't been back.
If she hand't helped, I would've just dropped my basket and left.