Mastodawn

any customer service more incompetent than #FedEx’s?

yesterday the delivered my package 2 miles away from my apartment so i filed a ticket.

missed initial call back and had to try 3 times to get an agent due to auto prompts.

the 1st rep was on auto pilot asking idiotic including “Were you home?", "Did you get a door tag?”, "Did you ask your neighbors?”

finally reached a supervisor and had to repeat identity questions all over again since 1st rep didn't share any.

unfuckingbelievable!

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Steve Sebban, CSI

@filmfreak75 I have to say that I have a lot of horrible stories with FedEx too, including hidden handling fees in the hundreds of $$ (really) and custom service fees in the hundreds of percents of the actual local taxes.

I avoid FedEx whenever I can, and actually cancel orders when I get to know they will handle my parcels, with an explanation of why to the eShop. “I noticed that you chose FedEx to handle my order. I don’t trust FedEx with my parcels. Please cancel my order.”