JA Westenberg80% of soldiers at the Battle of the Bulge never fired their weapons. 80% of your Slack workspace has never shipped anything. Marshall called it diffusion of responsibility. We seem committed to calling it "culture."
DanCast"If and when it exists, ownership looks like an individual who deeply gives a shit, making a call without waiting for group-consensus. That individual will be right sometimes, and they’ll be wrong other times, and they’ll own it. They won’t sit around waiting to find out who has the authority to move a card from one column to another and post about it in the #celebrations channel."
I feel the last sentence in my bones.