So I'm trying to understand (and maybe I'm being exceptionally thick), from the POV of a customer, what is the value add of a robotaxi vs a driven service. Is it going to be a lot cheaper? If not, what's the benefit to the customer in general?

I get from POV of the company it's cheaper for them to offer them. #RoboTaxi

@nomdeb Someone else already pointed out the sexual assault risk which I was going to point out. In addition…
If the robotaxis live up to the claim that they're safer drivers than humans (admittedly a big if), then they both are safer for individual passengers and make the roads safer for everyone as robotaxis replace human drivers.
Having said that, it's all the wrong answer, what we need is more, better, free mass transit, not robotaxis.