Had to travel from London to Glasgow the other day just as Glasgow Central was closed because of the nearby fire.
Several other issues mean I arrive 2+ hrs late at Motherwell.
Claim compensation from #Avanti
Claim provisionally denied because my ticket doesn't match where I've claimed for and the journey I took doesn't exist, because they altered the timetable on the day.
Email comes from a 'noreply' address and you cannot put explanations in their idiotic form.