"The dark spin is that they trick users into responding to them as they would with real human people in their lives. They feel like they’re talking to a person. As with connecting with friends or loved ones, the user finds particular personality types appealing and comes to feel kinship or friendship with the chatbots."

Computerworld: The dark side of chatbots with ‘personality’ https://www.computerworld.com/article/4147771/the-dark-side-of-chatbots-with-personality.html @MikeElgan #chatbots

The dark side of chatbots with ‘personality’

The AI industry will tell you it wants to make AI chatbots more ‘human.’ Why? Because tricking you into a state of hyper-attention is good for business.

Computerworld