Mastodawn

I think I need to put into my talk this line that keeps running through my head

So many leaders want people to trust them, which is exactly backwards

In organizations, positions are typically appointed through the hierarchy and authority of the organization. However, like trust, "leadership" is earned: slowly built and quickly lost.

Asking how to earn trust means admitting you have failed, and more importantly means committing to a change. If you don't uphold those changed behaviors, you will simply lose trust again and consequently fail as a leader no matter how the organization helps you fail upwards.
#GideonTheNinth

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Dawn Ahukanna Mar 20

@saraislet 👏🏽1,000,000%!

Instead of asking to each team member, ”What can I do to earn your trust?, the demand is always, “I need you to …”
Earn trust, not demand it.

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Cameron Watters Mar 20

@saraislet The term "trust" is particularly tricky, IME, because multiple senses of the term are relevant in a professional setting:

1. Belief someone is behaving in good faith, with good intentions, and sincerely doing their best

2. Having confidence in their context-relevant skills

I've worked with plenty of managers/execs where I am confident about their intentions, but have low confidence in their context-relevant skill.

I've also worked with technically skilled people who are opportunistically deceptive and manipulative.

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Greg Mar 20

@saraislet
Interestingly, but I guess unsurprisingly the same profile of incremental small steps in increasing trust, and a catastrophic cliff-edge to loss of trust applies very much to meaningful AI adoption, as it does to leadership & brand loyalty.

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