I used to work at a Blockbuster, I’m not sure I’d want to relive those days.

My favorite was when customers would come in with the cards we mailed out letting them know they were in collections for a late return. something like $4.25 (yes we’d send people to collections for the cost of a rental) and they’d always have the same complaint “I’M TRYING TO BUY A HOUSE AND THIS IS DESTROYING MY CREDIT, REMOVE IT!” which I always did cause man…it was $4.25.

How do you buy a house without $4.25

the excuse was, according to them, that having the late fee sent to collections would destroy their credit thus preventing them from getting a loan.

“Well then, sounds like you’ve got a payment to make”

More like, “well for just $4.25, plus my convenience fee of $100, we can resolve this problem”

I love being assholes to assholes, so the chub is just a side benefit.

Why are the customers assholes in this case? For having an unpaid late fee?