Today's Game is Yesterday's Job

https://lemmy.world/post/44436400

I used to work at a Blockbuster, I’m not sure I’d want to relive those days.

My favorite was when customers would come in with the cards we mailed out letting them know they were in collections for a late return. something like $4.25 (yes we’d send people to collections for the cost of a rental) and they’d always have the same complaint “I’M TRYING TO BUY A HOUSE AND THIS IS DESTROYING MY CREDIT, REMOVE IT!” which I always did cause man…it was $4.25.

How do you buy a house without $4.25
the excuse was, according to them, that having the late fee sent to collections would destroy their credit thus preventing them from getting a loan.
“Well then, sounds like you’ve got a payment to make”

More like, “well for just $4.25, plus my convenience fee of $100, we can resolve this problem”

I love being assholes to assholes, so the chub is just a side benefit.

Yeah, but then you give them something to complain about afterwards. Pissing them off by being kind is sooooo much more rewarding. You haven’t experienced pettiness until you’ve gotten a customer to a boiling rage by being nothing but saccharine and professional to a pissed off customer looking for a fight.

I used to work retail cell phone sales for a now defunct reseller, and we’d frequently get people in who got pissed off when they found out we couldn’t do a lot of carrier functions, and boy was it fun winding people up by being kind, courteous and professional.

I wasn’t as bad as the South Park ISP dudes, but same vibe lol

Why are the customers assholes in this case? For having an unpaid late fee?

For bitching about $4 that they should have paid weeks/months ago, bothering staff like like that is going to be an easy way out. Using a bullshit excuse for pity.

If you can’t afford $4, what house are you buying? Exactly. They just expect to be treated ‘different’, because ‘they’ are ‘better’.

I get that, but what why waive the fee
if you’re in debt, your credit score goes down and you can’t take out a loan
How do you buy a house with $4.25?
Hot take - If you can’t pay for a damn video tape rental you can’t be trusted to pay your house loan.
Yeah sorry I agree with you. Entire point of the credit system is to let people like mortgage lenders know how trustworthy you are. All you really need for a good score is to simply pay things off on time. If you ignore the small things, how will you treat the big things?
This should have been one of those bubble markers covered in the big short
the point of the credit system was to have a race blind way to be racist

“I’M TRYING TO BUY A HOUSE AND THIS IS DESTROYING MY CREDIT, REMOVE IT!” which I always did cause man…it was $4.25.

I’m sure they did nothing wrong with that house once they bought it…

*looks at housing market*

OP you should have doubled the fine

That’s not people’s fault for wanting to own a house, it’s the banks’ fault
What about second house and third house