Any #GitLab Customer Support people here? The #HardenedBSD self-hosted GitLab Enterprise instance license has expired, and I've been trying for weeks to get it renewed, even reaching out to multiple customer support email addresses.
Now our GitLab instance is in read-only mode and we can't get anything done. And GitLab customer support remains completely and utterly silent.
@ngnerd Thanks! I got it resolved. I ended up emailing the head of their customer service department. He responded pretty quickly. :-)
I also provided some constructive feedback to help avoid the confusion in the future.
Hopefully that means others will have an easier experience in renewing their free gitlab enterprise licenses.
By this time next year, I'm hoping we'll have completed our migration to #Radicle.
Shawn Webb
n_g_nerd