Just spent half an hour helping someone to change their password.
After connecting through teamviewer and nearly doing everything for them except typing the new password, it all got done.

#ITSupport

@paulk now try to have BT unlock a super-lock on a btconnect.com email account.

Paul? Paul why are you running so fast? PAUL‽

@wordsmith Are they that competent??
@paulk well, we started the fight in October last year so...eventually?
@paulk: Did they mumble while they typed the new password? 🤔 😜
@gerardo No, they clicked the eye icon so they could see it. And I could too.