“If you ask people [whether they] want transparency on what’s behind your pricing strategy, people say ‘yes,'” he says. “But what we found in my research is a paradox, in the sense that people think that they want to know, but once they know, the reaction is worse than not knowing.”
via @NiceBastard
Dorin Popa (@[email protected])
Many Washington Post readers have been notified via email that their subscription rates are set to increase. Nestled at the bottom of these emails, you’ll find an asterisk and the following: “This price was set by an algorithm using your personal data.” https://washingtonian.com/2026/03/12/the-washington-post-is-using-reader-data-to-set-subscription-prices-how-does-that-work/