Typical chatbots force co-writers to leave shared docs. Our #CHI2026 paper explores collaborative AI use in shared docs via 3 features:
🤖 Shared agent profiles
☑️ Repeatable tasks, triggered by users or system
💬 Agents respond in shared comments
Preprint in 🧵
w @florianlehmann
Key findings (14 teams, 1 week):
📍Profiles were seen as personal territory but it's ok to interact with others' agents/tasks/comments
📍User-initative preferred
📍Thus, teams incorporated agents into social collaboration norms, rather than treating them as "equal" team members.
Collaborative Document Editing with Multiple Users and AI Agents

Current AI writing support tools are largely designed for individuals, complicating collaboration when co-writers must leave the shared workspace to use AI and then communicate and reintegrate results. We propose integrating AI agents directly into collaborative writing environments. Our prototype makes AI use visible to all users through two new shared objects: user-defined agent profiles and tasks. Agent responses appear in the familiar comment feature. In a user study (N=30), 14 teams worked on writing projects during one week. Interaction logs and interviews show that teams incorporated agents into existing norms of authorship, control, and coordination, rather than treating them as team members. Agent profiles were viewed as personal territory, while created agents and outputs became shared resources. We discuss implications for team-based AI interaction, highlighting opportunities and boundaries for treating AI as a shared resource in collaborative work.

arXiv.org