@[email protected] Among other things, we become callous and lose empathy. From a talk by Sherry Turkle, "Who do we become when we talk to machines?",
https://www.youtube.com/watch?v=jy7bpyt_vnEA self over the past 20 years that’s become starved of the give and take of conversation, that hasn’t learned to tolerate vulnerability and respect the vulnerability of others, is primed to look to technology for simpler fare.
We treated programs as though they were people, but now we are trained to treat people as though they were programs. To me that’s the moment to mark. It’s not whether or not chatbots are fascinating, or smart, or pass the Turing test. It’s what it’s doing to our treating people as if they were only machines.