the compnay that handles visa applications for the british state just charged my girlfirend £50 to scan some printouts that she had to pay to have printed after they refused to answer her question about whether she could send the files digitally. joke country
company in question is a subsidiary of a french multinational business process outsourcing company. bad as uk govt delivery is, imagine thinking "aha you know who does bureaucracy well? the french"
lol it's the same company that ran the test and trace call centres during covid
@tomharris Should have given it to Capita...