Dan Slevin6d ago
Do you have a Substack newsletter that you wish was NOT a Substack newsletter (for whatever reason)? I’ve just spent about six weeks learning how to overcome all the obstacles they put in the way of leaving and would love to help. Let’s talk.
Show threadLuke Harby

@danslevin do they have obstacles to try and prevent people leaving? What kind of obstacles?

I've never been on there, but some of my friends have.

Mar 16 at 9:39amWeb
Show threadDan Slevin5d ago
@lukeharby File formats, broken links, they make it hard to move a Stripe account from one service to another. Like unsubscribing from the NYTimes, you need to find a human who can override the bot. The hassle is what prevents people from moving.