Nothing I like better than spending my Saturday sitting on hold with #metronet to report (yet another) service outage with our (increasingly unreliable) fiber connectivity.

"Some customers in your area are experiencing disruption. We are working on it. You do not need to stay on the line." - is actually a major improvement from them. It's still pretty low tier service, but I'll acknowledge the attempt at improving.

Now, let's see how long this takes.