Nina KalininaMar 14

Your periodic remainder that telling upset people to "calm down" is not going to help to defuse the situation.

As a side note, I suspect this phrase only ever works in a situation where a person in a position of power can use their powers to silence the other person. Without helping the upset person.

Show threadNikita LisitsaMar 14
@nina_kali_nina It can work if said politely and with care, to a person self-aware enough to realise they're overreacting / their current temper probably doesn't help solve the issue / etc, but that's an exceptionally rare combo
Show threadTed Mielczarek
@lisyarus @nina_kali_nina yeah I would say something like "what do you need right now to feel grounded?" Or "is there anything I can do for you to help you calm down?"
Mar 14 at 11:10amTusky