In many organizations—maybe most—telling your boss his baby is ugly is a career limiting move.

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#TheFingerprintPrinciple #LeadingChange #InviteCollaboration

@estherderby great article!

I can’t stop thinking about how idealized solutions that come from a few “layers” away from the work are arguable more effective but less likely to fit into the lives of the people using it.

So it might be a fantastic idea that’s dead on arrival because people can’t absorb the changes it brings into their lives.

And when someone proposes something more likely to fit, to many, it appears to be a less effective option.

Everyone is “right” from *their* perspective. And “wrong” about what they think others are trying to do.

Ugh. People and words are hard. 😅

@dcr
Yep.

I think it is a bit like making a plan on how traverse territory by looking from a plane.

Certain features are much more obvious, and others are essentially invisible.

But in the end, you have to deal with the territory on the ground level.

@estherderby I like that a lot!

I will likely be working that into several conversations this week. 🤙

@estherderby Totally reminds me of the advice on getting UI feedback: don't show a pixel-perfect mockup, show a rough sketch. Even if the pixel-perfect mockup already exists, you'll get better feedback from the sketch (better as in more focused on the functionality and how well it will do the intended job)

@soaproot That's super interesting that a low fi depiction can shift the focus of feedback..

I've also had a sort of opposite experience with early draft writing, where I ask for feedback about the content, and some ppl focus on copywriting issues.

@estherderby Totally agreed that the goal is to get feedback about the content rather than copywriting, color schemes, icons, and the like.

Perhaps the writing equivalent is to show an outline rather than an early draft?

To be honest my experience on this stuff is mostly not firsthand so I'm mostly reporting what I've seen others write about it.