Anyone need to know how badly the Alberta Health Services is being dismantled by our government? Get this…

I’m trying to reschedule TWO MRI’s I have tomorrow due to battling an infection. It’s not safe for me, an immunocompromised patient, to go into a hospital setting at this time. I waited a year for this, so yeah, I’m unhappy. Not their problem, so I called to rebook:

Attempt 1) Phone line busy.
Attempt 2) Someone answers, takes all my info, tells me to wait for a booking clerk to be available to transfer my call. Wait 5 mins, get transferred to an inbox that says it doesn’t take messages and no one can take my call. Hangs up on me.
Attempt 3) I called the Edmonton central booking line for MRI this time instead of the individual hospital. It’s just a recorded message saying to call a different phone number because that one is no longer in service. I got the number of the OFFICIAL AHS WEBSITE FFS.
Attempt 4) line busy.
Update:
Attempt 5: “We couldn’t have done the exam at that time tomorrow evening anyway because it needs to be supervised by a radiologist at the time of the exam. “

… Rebooking IS IN JULY.

FFS. 🤦🏻
#Edmonton #Alberta #healthcare
#YEG