Nick
I want to cancel a banking service. Their FAQ says I can do this via 'Messages' in their e-banking. I go to 'Messages'. It is an AI-Chatbot. I ask it how to cancel the service. It tells me that I can cancel this via 'Messages' in e-banking. Is this what the nerds call recursion?
Mar 9 at 8:06pmWeb
Show threadNickMar 9
I take it back, I asked it to escalate to a person, which it did happily and the person read the chat and just cancelled it without further action from my side.