Funny GuyMar 5

"Operator" in the AI age

https://lemmy.dbzer0.com/post/64811529

"Operator" in the AI age - Divisions by zero

Lemmy

Show threadFiniteBanjoMar 5

I’m so pissed that EVERYONE has added a fucking AI Chatbot to EVERY PAGE ON THE INTERNET.

Some of them automatically expand and ask if they can help.

Show thread🇰 🌀 🇱 🇦 🇳 🇦 🇰 🇮 Mar 5
Just gaslight their AI into refunding all your money and then give you a free subscription for life or something. They are pretty fucking stupid, and so are the people who install them so they probably have the power to do this if you fuck with it hard enough.
Show threadFiniteBanjoMar 5
I’m pretty sure only the human workers have the authority or capability to handle refunds, the AI are only there to waste your time.
Show threadLeFrogMar 5
Air Canada was held responsible for their chatbot giving nonsense information.. So there is hope.
Airline held liable for its chatbot giving passenger bad advice - what this means for travellers

When Air Canada’s chatbot gave incorrect information to a traveller, the airline argued its chatbot is "responsible for its own actions".

BBC
Show threadFiniteBanjoMar 5
And in the end a human signed a check.
Show threadcole
I definitely know of some companies that actually give the LLM real power
Mar 5 at 9:53amWeb
Show threadSkyezOpenMar 5

And I love them for that.

I think it’s mostly internal agentic AI that has the power to change stuff. I’m not aware of any company that has a customer facing one, mainly because if there was they would be bankrupt by now from someone tricking it into “refunding” their entire liquid cash or deleting every database it can touch or something.