Hi your fish smells weird. has it been stored correctly?

Well it might have stayed out just a bit too long because our fridge unit broke down for a couple days but it should be fine.

No. You need to get new fish and stop serving fish right now until you can serve fresh fish

But that would cause me to close my store for a short period of time!

Yes but no one will get sick which would cause many more problems than you not being able to serve a meal to someone.

But im on a deadline! customers are expecting to have fish today! i cant wait for fresh fish to come in.

Im sure your customers dont want to consume spoiled fish more than they dont want a late meal.

Are you sure we cant just serve them some of the fish that wasnt out too terribly long? im sure that fish is okay right?

No. your fish supply has been contaminated and we cant trust it. we have to have new verifiably fresh fish we can serve to customers.

But youre stopping the business.

im protecting the business from lawsuits due to your customers getting poisoned from fish at this point youre well aware is contaminated and not safe for consumption.

but this will cost us to lose business with customers

not as much as a massive food poisoning scandal will. the damage is already done. now its about limiting further damage.

how many of yall have had this conversation before? but not about fish?